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Service for private customers

The idea of service plays an important role at Kermi, as customer satisfaction is our top priority. You have a competent partner at your side: Quality, trust and resource-saving action are just as important to us as a traditional company as the long-term partnership with our customers and specialist partners. You can find the information you need here.

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Kermi GmbH

Pankofen-Bahnhof 1

94447 Plattling



Telefon +49 9931 501-0

Telefax +49 9931 3075

Click here to make contact in your country:


5 year system warranty

Finally the new Kermi heating system has been installed. Or the Kermi ventilation system. Nothing left to stop you feeling cosy at home. With our 5-year system warranty, we are happy to prove the quality of our products and our service promise to you.

Just three steps to a 5 year system warranty:
1. Have the Kermi system installed by a specialist company
2. Have Kermi Customer Service commission the system (or in the case of ventilation systems, a specialist company)
3. Annual servicing by Kermi Customer Service or by a specialist company

Service for professionals

Do you already know our service for professionals? Our service team is your competent contact for services and technical questions relating to Kermi Thermal comfort. Our close service network makes us your reliable partner for services and customer service. Technicians in the field and in-house service as well as authorized assembly partners ensure that you receive competent and quick help with all your concerns.

Specialist partner area

Access to Specialist partner area is aimed at our specialist partners, who thus have the opportunity to access an extensive platform of useful data and information about our product portfolio. For your daily business. View and download!